Policy Creation Date
Description of Programs
Piknik™ is a digital subscription product that gives customers access to our library of digital games, including Sago Mini World, Sago Mini School, Sago Mini First Words, Toca Boca Jr., and Toca Boca Jr Hair Salon 4! This subscription is available on a monthly or annual auto-renewing subscription.
Sago Mini World is a digital subscription product that gives customers access to the Sago Mini digital catalogue via a single digital app. This subscription is available on a monthly or annual auto-renewing subscription.
Sago Mini School is a digital subscription product that gives customers access to the Sago Mini School digital app. This subscription is available on a monthly or annual auto- renewing subscription.
Sago Mini First Words is a digital subscription product that gives customers access to the Sago Mini First Words digital app. This subscription is available on a monthly or annual auto-renewing subscription.
Toca Boca Jr.™ is a digital subscription product that gives customers access to the Toca Boca Jr.™ digital app. This subscription is available on a monthly or annual auto-renewing subscription.
Toca Boca Jr Hair Salon 4 is a digital subscription product that gives customers access to the Toca Boca Jr Hair Salon 4 digital app. This subscription is available on a monthly or annual auto-renewing subscription.
The following sites are covered by these Terms: SagoMini.com, SagoSago.com, Store.SagoMini.com, Playpiknik.com. Any terms specific to certain sites or products have been outlined below.
Our customer Account Portal can be found at account.sagomini.com.
Sago Sago and any and all entities that control, are controlled by, or are affiliated or under common control with are collectively referred to herein as "Sago", “we,” “us,” or “our.”
Ouris an integrated part of these Terms.
For information on the processing of personal information collected through our Sites and Services, please refer to our.
Subscribing to any Sago Sago digital subscription or Service will require you to create an account.
We may suspend or terminate your ability to use any of our digital subscriptions or Services in the case of failure to comply with these Terms or any special terms related to a particular Service.
By creating an account, you agree to receive emails promoting any special offer(s), including third-party offers. You may opt-out from receiving special promotions or marketing correspondence from us by unsubscribing as noted in the applicable email correspondence.
You can reach account support by emailing any of the following email addresses:or firstname.lastname@example.org. For brevity, email@example.com is referenced as the default contact email in these terms.
- 01Our retention periods for personal data are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired. For more information on how we process personal information collected through our Sites and Services, please refer to our.
- 01In order to create an account on our Sites or Services, we require the following from you:
- Email Address
- 01We require you to have an existing account to purchase any subscription. When you purchase a subscription, we may require the following additional information from you:
- Billing Address
- Payment Information (including credit billing name, number, expiry date, and CVC code)
Terms and Conditions of Sale
Billing and Payments
The price of the Services is payable in full before they are delivered, and you will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g., a twelve-month plan), you will automatically be charged for the full cost of that subscription on the day that you subscribe.
Unless you cancel your subscription or membership prior to the end of your current subscription period, at the end of that period your subscription will automatically be renewed for an additional subscription period of the same amount of time. This applies to both monthly and annual subscription programs.
If your payment method reaches its expiration date and you do not edit your credit/debit card information and you have an ongoing subscription, you authorize us to continue billing the credit/debit card on file. This includes extending the expiration date until we are notified by you or the credit/debit card company that the account is no longer valid. We encourage you to constantly update your payment information or cancel your membership should you wish to discontinue your monthly or annual purchase.
We use third-party payment and subscription billing services in lieu of directly processing your subscription and credit/debit card information. By submitting your credit/debit card information, you grant us the right to store and process your information with the third-party payment services.
You acknowledge that we may change the third-party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.
All financial matters regarding your information are subject to the conditions of the third-party payment service providers’ terms of service. The current version of these can be found at:
- Apple Pay https://support.apple.com/en-us/HT203027
- Google Pay https://policies.google.com/privacy
- Amazon Pay https://pay.amazon.com/welcome/policies
- Chargebee https://www.chargebee.com/company/terms/
- GiftUp https://www.giftup.com/terms-conditions
Services, Products and Pricing
All Services and products listed on our Sites (“Products”), their descriptions, and their prices are subject to change. We reserve the right to modify, suspend, or discontinue the sale of any Product or Service, with or without notice.
In the event a Product or Service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, we have the right, prior to the acceptance of your order, to decline or cancel any such orders, whether or not the order has been confirmed and/or your credit/debit card charged. If your credit/debit card has already been charged for the order and we cancel your order, we will issue a refund to your credit/debit card account in the amount of the charge.
Loss/Damage Claims Notice Period
- 01For loss/damage claims, you must notify us within thirty (30) days of the date of your purchase if you believe all or part of your order is missing. Please contact our Customer Care team by emailingor firstname.lastname@example.org for loss/damage claims.
Rules and Limitations
Please read the official rules accompanying each special offer, coupon, discount, or contests we may offer or conduct. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless otherwise specified.
Limit of one promotion per order/household unless otherwise specified.
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA.
If you experience any difficulty accessing any part of this Site, please contact our Customer Care team by emailing email@example.com.
Your Responsibilities and Indemnification
You are responsible for maintaining the confidentiality of your username(s), password(s), and your account(s), as well as all activities that occur under your account(s).
You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
- 01By using the Sites and Services, it is your responsibility to know, understand and abide by these Terms. These Terms are not meant to be exhaustive, and Sago Sago reserves the right to determine what types of conduct it considers to be inappropriate use of the Services and to take such measures as it sees fit. Sago Sago reserves the right to add to or amend this list of rules at any time. You agree that you will not use the Service to:
A. post, email, transmit, upload, or otherwise make available content that harasses, abuses, or threatens other users, that contains profanity, or obscene or otherwise objectionable content, or that degrades others on the basis of gender, race, class, ethnicity, national origin, religion, sexual preference, disability or other classification.
B. stalk or otherwise harass another user.
C. post, email, transmit, upload, or otherwise make available content that contains any other party’s intellectual property unless you have the right to do so.
D. forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services.
E. impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
F. post spam or other advertisements or solicitations, solicit funds, promote commercial entities, or otherwise engage in commercial activity except as explicitly allowed herein.
G. post, email, transmit, upload, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed or functioning to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
H. interfere with or disrupt the Services or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Services.
I. intentionally or unintentionally violate any applicable local, state, national or international law.
Violation of these Terms may result in the removal of your content from the Services and/or the suspension or cancellation of your account.
Our Proprietary Rights
- 01All title, ownership and intellectual property rights in and to the Site and the Services are owned by Sago Sago or its licensors. You acknowledge and agree that the Services contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by Sago Sago, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Services, in whole or in part.
Availability: While we endeavor to keep downtime to a minimum, we can't promise that this Site or the Services will be uninterrupted, secure or error-free. We reserve the right to interrupt/suspend this Site or the Services, or any part thereof, with or without prior notice for any reason and you shall not be entitled to any refunds of fees for interruption of this Site or the Services.
Access to the Internet: You are solely responsible for obtaining and maintaining all internet, computer hardware and other equipment needed to access and use this Site and the Services and that you shall be solely responsible for all charges and fee related thereto.
Linked Websites: This Site or the Services may provide links to third party websites for your convenience only. The inclusion of these links does not imply that Sago Sago monitors or endorses these third party websites. Sago Sago does not accept any responsibility for such third party websites. Sago Sago shall not be responsible or liable, directly or indirectly, for any damage or loss, caused or alleged to be caused by or in connection with the use of or the reliance upon any information, content, goods or services available on or through any third-party websites or linked resources.
Internet Software or Computer Viruses: Due to technical difficulties with the Internet, Internet software or transmission problems could produce inaccurate or incomplete copies of information contained on this Site or the Services. Due to the ability to share certain content and materials, computer viruses or other destructive programs may also be inadvertently downloaded from this Site or the Services. Sago Sago shall not be responsible or liable for any software, computer viruses or other destructive, harmful or disruptive files or programs that may infect or otherwise impact your use of your computer equipment or other property on account of your access to, use of, or browsing on this Site or the Services or your downloading of any of User Materials (as defined below) or other content from this Site. We recommend that you install appropriate anti-virus or other protective software.
Our Materials: This Site and the Services are owned and operated by Sago Sago in conjunction with others pursuant to contractual arrangements. Sago Sago may make certain content, software or other electronic materials (including all files, text, URLs, video, audio and images contained in or generated by such materials, and accompanying data) (collectively "Sago Materials") available to you from this Site or the Services, from time to time. If you download or use Sago Materials, you agree that such materials: (i) may only be used for your personal and non-commercial use, (ii) may not be modified, used to create a derivative work, incorporated into any other work or otherwise exploited without Sago Sago’s prior written permission, and (iii) shall be only be used in compliance with any additional license terms accompanying such materials. Sago Sago does not transfer either the title or the intellectual property rights to the Sago Materials and retains full and complete title to the Sago Materials as well as all intellectual property rights therein. You agree not to sell, share, redistribute, or reproduce the Sago Materials. You further agree not to decompile, reverse-engineer, disassemble, or otherwise convert any Sago Materials into a human-perceivable form. Sago Sago or its licensors own all related trademarks and logos, and you agree not to copy or use them in any manner. This Site, (including its organization and presentation and Sago Materials) is the property of Sago Sago and its licensors and may be protected by intellectual property laws including laws relating to copyrights, trademarks, tradenames, internet domain names and other similar rights.
Your Materials: By any posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content ("User Materials") to this Site or the Services by you or at your direction, you are granting Sago Sago, its affiliates, partners, officers, directors, employees, consultants, agents, and representatives a license to use such User Materials in connection with the operation of this Site and the Services, including, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat such User Materials. You will not be compensated for any User Materials. You agree that, unless you advise otherwise, Sago Sago may publish or otherwise disclose your username in connection with your User Materials. By posting User Materials on this Site or the Services, you warrant and represent that you own the rights to the User Materials or are otherwise authorized to post, distribute, display, perform, transmit, or otherwise distribute User Materials and that such User Materials do not violate any applicable laws. You agree that the burden of proving that any User Materials do not violate any laws or third-party rights rests solely with you. You are solely responsible for your User Materials. You are solely responsible for making and keeping backup copies of your User Materials and for applying the appropriate level of access rights to same. Sago Sago shall not be responsible or liable for the deletion or accuracy of any User Materials, the failure to store, transmit, encrypt (or otherwise secure) or receive any User Materials, or the storage, transmission, encryption (or other security) or receipt of any other communication involving the use of this Site or the Services. You are solely responsible for obtaining and maintaining any necessary consents or permissions from any third party whose information may be collected, recorded, processed, stored, used, disclosed, transferred, exchanged or otherwise handled as a result of, or as part of, any User Materials or any communications involving the use of this Site or the Services and agree to obtain and maintain all such consents or permissions throughout the term of this agreement.
SITE, SERVICES AND MATERIALS PROVIDED "AS IS". THIS SITE, THE SERVICES, THE PRODUCTS, THE SAGO MATERIALS AND THE CONTENT AND OTHER MATERIALS AVAILABLE THEREIN ("MATERIALS") ARE PROVIDED "AS IS" WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. SAGO SAGO DOES NOT REPRESENT OR WARRANT THAT THIS SITE, THE SERVICES OR THE MATERIALS WILL MEET YOUR REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE.
Sago Sago Toys Inc.
171 John St 5th Floor
Toronto, ON, M5T 1X3, CANADA
- 01If any part of these Terms and Conditions is held to be unlawful, void, or unenforceable, that part will be deemed severable and shall not affect the validity and enforceability of the remaining provisions.